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Privacy Policy

Last updated: June 27, 2026

Slynq Software LLC (“Slynq,” “we,” “us,” or “our”) operates the booking platform used by wellness studios and other service businesses to manage bookings, payments, scheduling, and customer communications. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to customers who book through a business using Slynq and to the business owners who use the platform.

Information We Collect

We collect the following categories of information:

  • Contact information. Your name, mobile phone number, and email address, provided when you book a service, create a profile, or text a business using Slynq.
  • Booking information. The services you book, appointment dates and times, the studio or location, and your booking history.
  • Payment information. When you pay for a booking, payment is processed by our payment provider (Stripe). Slynq Software LLC does not store full card numbers. We retain limited records such as payment status and a payment reference.
  • Message content and metadata. When you exchange SMS messages with a business through Slynq, we process the content of those messages and related metadata (such as timestamps and delivery status) to complete your booking and send confirmations.
  • Technical information. Basic device and usage information collected when you use the booking website, such as IP address and browser type.

How We Use Your Information

We use your information to:

  • Complete and manage your bookings, including availability checks, confirmations, and check-in.
  • Send transactional and service messages by SMS and email, such as booking confirmations, appointment reminders, payment links, and account notices.
  • Process payments and prevent fraud.
  • Provide customer support and respond to your requests.
  • Operate, secure, and improve the platform.
  • Comply with legal obligations.

SMS and Mobile Information

If you opt in to text messaging, we use your mobile phone number to send booking-related messages on behalf of the business you are interacting with. Message frequency depends on your activity, such as making or changing a booking. You can opt out at any time by replying STOP, and you can get help by replying HELP. Standard message and data rates may apply.

Mobile information will not be shared with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We share mobile information only with service providers that help us deliver messages and operate the platform, as described below.

How We Share Information

We share information only as needed to operate the platform and complete your bookings:

  • With the business you book with. Your booking and contact details are shared with the studio or business you are booking with so they can provide the service.
  • With service providers. We use trusted vendors to deliver our service, including Twilio (SMS delivery), Stripe (payments), and our hosting and email providers. These providers may process your information only to perform services for us and are bound by confidentiality obligations.
  • For legal reasons. We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and property of Slynq Software LLC, our customers, or others.

We do not sell your personal information. We do not share mobile information with third parties or affiliates for their own marketing.

Data Retention

We retain your information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Message delivery records held by our SMS provider are retained according to that provider’s retention schedule.

Your Choices and Rights

  • Opt out of SMS. Reply STOP to any message to stop receiving texts. Reply HELP for help.
  • Access and deletion. You may request access to or deletion of your personal information by contacting us at the address below. We will respond within the time required by applicable law.
  • Email. You may unsubscribe from non-essential emails using the link in those emails.
  • California privacy rights. We do not sell or share your personal information. If you are a California resident, you have the right to request that we not sell your personal information. Because we do not sell personal information, no opt-out mechanism is required, but you may contact us at support@slynq.io with any questions.

Children’s Privacy

The platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Slynq Software LLC
Email: support@slynq.io